Engagement Models

Project Based

Scope	Engagement Models	Flexibility to Scale Up/Down	Collaboration Required	Hourly Basis	Engagement Period	SLA’s	Responsibility
Evolving	T&M	High	Variable	Long Term Unknown	1 Week	Recruitment Timelines Staff Guarantees	Project Scope Planning
Business Objectives Defined, but features are fluid	Agile/Phased Projects	Flexible after Sprints, Planning Required	High	Accurate for Feature/Sprint basis, long term unknown	No Limit Milestone Based	Phase Timelines Delivery Quality Delivery Performance Warranty Adherence	Shared Responsibility Scope, Estimations, Planning Accept Results on Phase Basis
Defined, Small Changes Could Occur	Fixed Bid, Change Management Options	Some Flexibility	High	Accurate, with Change Order basis provided	No Limit Milestone Based	Delivery Timelines Delivery Quality Delivery Performance Warranty Adherence	Provide Clear Business Vision Accept Results Understand limitations on change

Scope	Evolving
Engagement Models	T&M
Flexibility to Scale Up/Down	High
Collaboration Required	Variable
Hourly Basis	Long Term Unknown
Engagement Period	1 Week
SLA’s	Recruitment Timelines Staff Guarantees
Responsibility	Project Scope Planning

Scope	Business Objectives Defined, but features are fluid
Engagement Models	Agile/Phased Projects
Flexibility to Scale Up/Down	Flexible after Sprints, Planning Required
Collaboration Required	High
Hourly Basis	Accurate for Feature/Sprint basis, long term unknown
Engagement Period	No Limit Milestone Based
SLA’s	Phase Timelines Delivery Quality Delivery Performance Warranty Adherence
Responsibility	Shared Responsibility Scope, Estimations, Planning Accept Results on Phase Basis

Scope	Defined, Small Changes Could Occur
Engagement Models	Fixed Bid, Change Management Options
Flexibility to Scale Up/Down	Some Flexibility
Collaboration Required	High
Hourly Basis	Accurate, with Change Order basis provided
Engagement Period	No Limit Milestone Based
SLA’s	Delivery Timelines Delivery Quality Delivery Performance Warranty Adherence
Responsibility	Provide Clear Business Vision Accept Results Understand limitations on change

Resource Based

Scope	Engagement Models	Flexibility to Scale Up/Down	Collaboration Required	Hourly Basis	Engagement Period	SLA’s	Responsibility
Dedicated Resources	T&M	Very High	Client Manages, Dedicated		1 - 3 Month Engagement	Recruitment Timelines Staff Guarantees	Project Scope Project Management Quality Management

Scope	Dedicated Resources
Engagement Models	T&M
Flexibility to Scale Up/Down	Very High
Collaboration Required	Client Manages, Dedicated
Hourly Basis
Engagement Period	1 - 3 Month Engagement
SLA’s	Recruitment Timelines Staff Guarantees
Responsibility	Project Scope Project Management Quality Management