Privacy Policy
At Trajectus, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.
- Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, or any information you provide through forms or communications
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our website
- Cookies & Tracking Technologies: Used to enhance your browsing experience and analyze website performance
- How We Use Your Information
We use your information to:
- Respond to inquiries and deliver requested services
- Improve our website, offerings, and user experience
- Communicate updates, insights, or relevant service information (only when appropriate or opted in)
- Maintain security, prevent fraud, and ensure system integrity
- Sharing of Information
We do not sell or rent your personal data. We may share your information only:
- With trusted partners or service providers who support our operations (under strict confidentiality obligations)
- When required by law, regulation, or legal process
- To protect the rights, safety, and security of our company, clients, or users
- Data Security & Compliance
We take data protection seriously and implement industry-standard safeguards to protect your information.
- We follow best practices aligned with ISO 27001 (Information Security Management) standards
- We adhere to SOC 2 Type II principles, ensuring strong controls around security, availability, and confidentiality
- We apply technical and organizational measures such as encryption, access controls, and monitoring to prevent unauthorized access or misuse
While no system can guarantee absolute security, we continuously improve our processes to maintain a high level of protection.
- Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- Contact and inquiry data: Retained for up to 12–24 months after last interaction
- Client and service-related data: Retained for the duration of the engagement and up to 5–7 years thereafter for legal, financial, and compliance purposes
- Website usage data: Typically retained for up to 12 months for analytics and performance improvement
After these periods, data is securely deleted or anonymized unless retention is required by law.
- Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Withdraw consent for communications
- Request a copy of your data (data portability)
You can exercise these rights by contacting us using the details below.
- Cookies Policy
We use cookies to improve website functionality and understand user behavior. You can control or disable cookies through your browser settings, though some features of the site may be affected.
- Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
- Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We recommend reviewing this page occasionally.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@trajectus.com
Website: https://trajectus.com