SAP

SAP Managed Services

Companies leveraging SAP within their IT environments require stability, reliability, and agility in launching new projects. Trajectus SAP Managed Services provides an experienced team of SAP functional experts who thoroughly understand the technical intricacies of SAP applications. By partnering with your internal IT team, we manage routine support activities, seamlessly integrate systems, and enhance existing applications. This collaborative approach ensures your SAP environment remains stable and efficient, allowing your organization to focus on strategic initiatives and growth.

Digital Transformation

Our support for SAP Managed Services can include

SAP Hosting

Trajectus provides end-to-end SAP support, including SAP Basis Support for smooth system operation, SAP Managed Security to protect your environment with robust security measures, and Hosted SAP HANA services for reliable and scalable cloud hosting. Our solutions ensure your SAP systems are secure, optimized, and ready to scale with your business needs. 

SAP Remote Managed Hosting and Services

Trajectus offers SAP Remote Managed Hosting and Services that include SAP Basis Support, ensuring efficient operation of your SAP systems. We also provide Database Administration, handling critical installs, upgrades, and enhancements. Our services extend to Incident, Problem, and Change Management, Capacity Management, Operating System Administration, and Infrastructure Management, ensuring your SAP environment is stable, secure, and scalable to meet evolving business needs. 

SAP Service Delivery Management

Trajectus offers comprehensive SAP Service Delivery Management, providing seamless Coordination of Services to ensure smooth operations. Our premium Platinum Services and specialized Hypercare Services deliver enhanced support during critical periods. We provide detailed Service Level Reporting for performance transparency, while our Single Source Management streamlines all service operations. Additionally, our Value Add Services maximize efficiency and deliver measurable business outcomes, enhancing the overall performance of your SAP environment. 

SAP Maintenance

SAP Maintenance Support includes several key components: regular software updates to keep your system current, SAP Early Watch Alerts to proactively identify potential issues, and access to the SAP Service Marketplace for resources and tools. Additionally, ongoing issues are monitored with recommendations provided to ensure smooth operation and optimize system performance.

SAP Security

A robust Security Strategy and Planning approach involves several critical elements: conducting vulnerability assessments and managing risks, ensuring endpoint protection, implementing perimeter security through firewalls and Intrusion Detection and Prevention Systems (IDPS), utilizing Security Information and Event Management (SIEM) for comprehensive monitoring, and enabling Single Sign-On for streamlined and secure access management.

SAP Application Managed Services (AMS)

SAP Application Managed Services (AMS) encompasses a range of support and optimization activities, including comprehensive application support and testing, break/fix services, and enhancements. The services also cover application optimization, minor changes, and the implementation of new SAP applications. Additionally, AMS supports SAP rollouts and upgrades to ensure your system remains current and efficient.

SAP Business Continuity

SAP Business Continuity focuses on maintaining high availability through robust disaster recovery plans and regular backups. This ensures that critical data is preserved, and systems can quickly recover from unexpected disruptions, minimizing downtime and ensuring uninterrupted business operations.
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