E-commerce

E-commerce

Build high performing B2C and B2B digital commerce experiences your customers expect, with the agility your business needs.

Trajectus can build your custom solution to view, monitor and track customers and product data from your website and e-store. Your products or contents will be classified and marked according to your taxonomy, optimize for search, and can be integrated with Shopify, CRM, or Supply Chain applications to ensure a growing customer based.

Case Study

Business Challenge :

The customer is a VAD of Microsoft operating systems of servers and Virtual studio for home and business purpose. Customer wanted to build a Shopify plug for their website in which multiple clients can order software. Customer also wanted to develop a platform to display historical buying patterns, forecasting and support data.

Solution :

Trajectus designed, developed, and implemented a web-based application with:

  • Fraud Risk analysis before email sending
  • One key - multiple unique activations
  • Software Key availability - notification, low key warning
  • Product based Email templates
  • Mobile App to manage the Fetch App administration
  • Shopify plugin

Trajectus also build an Order Management, Admin dashboard, and end-user management functionalities to enhance and simplify transaction administration.

Results :

Customer transactions on the website increased by 60% and order email/alert notifications were automated instead of a manual process, reducing human errors. This also resulted in metering the monthly transactions for the customers, allowing upsell through additional transaction packs, and timely and automated management of subscription plans.

Tech Stack Used
  • Bug Tracking - Jira
  • Database - SQL Server
  • Front-End – AngularJS, CSS, HTML 5.0, Bootstrap, jQuery
  • Middle Layer - .NET Framework 4.5, C#
  • Project Management – Target process, Team Foundation Server (TFS)